How to Order

How to Order from Untappedpotential

Last Updated: August 5, 2025

Welcome to Untappedpotential! Follow these simple steps to place your order for trading card games (TCGs) and have them delivered via Pudo or PostNet within South Africa. For any questions, contact us at untappedpotentialtcg@gmail.com.

Step 1: Shop and Add Items to Your Cart

  • Browse our selection of TCG products at untappedpotentialtcg.co.za.
  • Add your desired items (e.g., Pokémon Booster Pack) to your cart.
  • Click Checkout when you’re ready to place your order.

Step 2: Enter Your Details

  • Contact Information: Provide your email address (e.g., yourname@example.com) to receive order updates.
  • Shipping Address: Enter a valid South African address (e.g., 123 Main St, Johannesburg, Gauteng, 2000).
  • Shipping Method: Choose your preferred courier:
    • Pudo Locker-to-Locker: R60 (1-4 business days).
    • PostNet: R109 (2-4 business days, counter-to-counter or door-to-door).
  • Select Bank Deposit as your payment method and submit the order.

Step 3: Make Your EFT Payment

  • You’ll receive an Order Confirmation email with your order number (e.g., #1001) and payment instructions.
  • Make an EFT payment to:
    • Account Holder: Untapped Potential (PTY) LTD
    • Bank: Nedbank
    • Account Number: 1322909539
    • Branch Code: 198765
    • Reference: Use your name and order number (e.g., “John Smith #1001”).
  • You can scan the QR code in the email with your phone’s camera to view banking details.

Step 4: Send Proof of Payment (POP)

  • Email your proof of payment (e.g., bank transfer receipt) to untappedpotentialtcg@gmail.com.
  • In your email, include:
    • Your courier location (e.g., “Pudo Cresta” or “PostNet Linden, counter-to-counter”).
    • Your details for Pudo: email, phone number, full name, and surname.
    • For PostNet: your closest PostNet branch details (if applicable).

Step 5: Receive Your Order

  • Once we verify your payment (1-2 business days), we’ll package and dispatch your order within 1-2 business days.
  • You’ll receive a Shipping Confirmation email with a tracking number.
  • Track your order at:
  • Total delivery time: 2-6 business days from payment confirmation.

Tips for a Smooth Order

  • Ensure your shipping address and contact details are correct to avoid delays.
  • Use the exact reference (e.g., “John Smith #1001”) when making your EFT payment to help us match it to your order.
  • Check our Shipping Policy for full details on costs, timelines, and responsibilities.

For support, email untappedpotentialtcg@gmail.com or visit untappedpotentialtcg.co.za. Thank you for supporting our TCG community!